30 Days to Make Sure It Fits Your Setup
A folding chair has to work in your specific context. It needs to fit in your trunk, sit at the right height for your table, and hold the weight of the people who will actually use it. You do not really know until you open the box and try it. The return window exists so you can check the fit and function in real life, not just in a product photo.
The window. Returns can be requested within 30 days of the purchase date. The item must be unused and in original condition—original packaging intact, all hardware present, and no signs of outdoor use. Setting a chair up in your living room to check the frame and seat height is fine. Taking it to a campsite, using it for a weekend, and then trying to return it crosses the line.
Final sale items. Outlet, clearance, and closeout products cannot be returned and do not include a manufacturer warranty. Those listings are marked clearly, and the finality of the sale applies regardless of condition.
How to start. Use the contact method on the contact page with your order number and the reason for the return. Return authorization is required before anything is shipped back. Customers are responsible for return shipping costs, which may appear as a handling fee in the return portal. Original and return shipping costs are non-refundable.
Store credit option. If you want to avoid return shipping costs, a store credit (gift card) can be issued instead of a refund to the original payment method. That credit is usable only on this website. The choice is yours at the time the return is processed.
Refund timing. Once the returned item arrives and passes inspection, the refund is issued to the original payment method. Allow 3–5 business days for the credit to appear after processing.
No direct exchanges. The store does not offer direct exchanges. The cleanest path is to return the eligible item for a refund and place a new order for the correct product.
Damaged or incorrect items. If the item arrives damaged or does not match the order, contact support within 7 days of delivery with the order number and a photo. A replacement or refund will be arranged, and return shipping will be covered when the issue originates on this side.
Purchases from other retailers. Returns for products bought from a third-party retailer must be handled through that original seller. This store cannot process returns or warranty claims for items purchased elsewhere.